Medical Disclaimer

Last Updated: February 1, 2026

1. No Medical Advice

All content provided through ixvena — including but not limited to text, images, videos, recommendations, analytics, insights, prompts, AI-generated outputs, meal suggestions, activity suggestions, progress indicators, dashboards, and reports (collectively, the “Content”) — is provided for general informational and educational purposes only.

The Content is not intended to be a substitute for professional medical advice, diagnosis, treatment, or care, and must not be relied upon as such.

ixvena does not:

• practice medicine
• provide medical opinions
• establish a doctor–patient relationship
• replace consultation with licensed healthcare professionals

2. Always Consult a Qualified Healthcare Professional

You should always seek the advice of a licensed physician or other qualified healthcare provider with any questions you may have regarding:

• a medical condition
• symptoms
• dietary changes
• exercise programs
• medications or supplements
• chronic illness
• pregnancy or breastfeeding
• mental health concerns

Never disregard professional medical advice or delay seeking it because of information obtained from ixvena.

If information from ixvena conflicts with advice from your healthcare provider, you must follow the advice of your healthcare provider.

3. Emergency Situations

ixvena is not designed for emergency use.

If you believe you are experiencing a medical emergency, you should:

• contact emergency services immediately, or
• seek urgent medical attention from a qualified professional

Do not rely on ixvena in emergency or time-critical situations.

4. Health, Fitness, and Weight Management Risks

Participation in dietary changes, physical activity, fitness routines, or lifestyle modifications involves inherent risks, including but not limited to:

• physical injury
• illness
• aggravation of existing conditions
• adverse reactions

You acknowledge that:

• you are voluntarily participating in these activities
• you assume full responsibility for your choices and actions
• you understand your own physical and medical limitations

ixvena does not guarantee:

• weight loss
• specific health outcomes
• safety for any particular individual

5. AI-Generated and Automated Content Disclaimer

Certain features of ixvena may use automated systems, including artificial intelligence (AI) or machine learning technologies, to generate insights, suggestions, or responses.

You understand and agree that:

• AI-generated outputs may be incomplete, inaccurate, outdated, or biased
• AI does not understand your full medical history or context
• AI outputs are not medical advice
• AI outputs must not be used for diagnosis or treatment decisions

You are solely responsible for how you interpret and act upon any AI-generated content.

6. Nutrition, Food, and Allergies

ixvena may present nutritional information, meal ideas, or food-related suggestions.

However:

• nutritional data may be user-generated or derived from third-party sources
• ingredient lists may be incomplete or inaccurate
• allergen information may not be available or reliable

You are solely responsible for:

• verifying ingredients
• identifying allergens
• ensuring food safety
• confirming dietary suitability

ixvena does not guarantee accuracy regarding food composition, allergens, contraindications, or nutritional values.

7. Medications and Medical Conditions

ixvena does not evaluate:

• medication interactions
• contraindications
• dosage appropriateness
• disease-specific requirements

If you:

• take prescription or over-the-counter medications
• have a diagnosed medical condition
• follow a therapeutic or medically prescribed diet

you must consult a healthcare professional before using ixvena or acting on any Content.

8. No Guarantees or Representations

ixvena makes no representations or warranties regarding:

• accuracy of Content
• completeness of information
• suitability for your individual needs
• health outcomes or results

Your results may vary significantly based on personal, genetic, medical, behavioral, and environmental factors.

9. Personal Responsibility

By using ixvena, you acknowledge and agree that:

• you are fully responsible for your health decisions
• you understand the risks involved
• you assume all risks associated with your use of the Services
• ixvena is only one informational input among many you should consider

10. Limitation of Liability

To the maximum extent permitted by applicable law, Cognitoz I.T Training Sdn. Bhd. and ixvena shall not be liable for any injury, loss, damage, or adverse outcome resulting from:

• reliance on Content
• participation in activities suggested by ixvena
• interpretation or use of AI-generated outputs
• failure to seek professional medical advice

11. Not for Certain Individuals

ixvena may not be appropriate for individuals with:

• eating disorders
• severe medical conditions
• conditions requiring close medical supervision

If you believe ixvena may not be suitable for you, do not use the Services.

12. Acceptance of Disclaimer

By accessing or using ixvena, you confirm that:

• you have read this Medical Disclaimer
• you understand its contents
• you agree to be bound by it

If you do not agree with this Medical Disclaimer, you must discontinue use of ixvena immediately.

13. Contact Information

If you have questions regarding this Medical Disclaimer, please contact:

Cognitoz I.T Training Sdn. Bhd.
Email: legal@ixvena.com
Address:
No 12-9-16, Petaling Indah Condominium
Jalan 1C/149, Taman Castlefield
Sungai Besi, Kuala Lumpur 57100
Malaysia